Living Components
The work we perform together can be categories into the following core facets:Vision & Strategy
We will review your current state, and get a better understanding of what your pain-points and desired future state look like. We will distill this to clearly state what you really want as a business vision. This vision will guide the strategy for tackling the project based on its scale, priority and your resource availability.
Success Metrics & KPIs
Having a successful project relies on setting up measurements in the form of success metrics. These will ensure clarity around not only forward momentum, but also help you monitor if the project is reaping the desired results. We will help come up with KPIs that make sense so that you can easily monitor the status of the project.
Governance
Together, we will develop a solid sponsorship strategy that will ensure the project gets the right level of support from project sponsors. We will review with and educate sponsors on best practices. Prioritization will occur according to the maturity of the governance program. An operating model will be developed to ensure effective responsibility assignment via a RACI matrix . We will put in place a change control process as well as release management plan. For enterprise-class implementations, a Center of Excellence (CoE) can be formed.
Processes & Automation
Key processes are defined so that a desired business outcome is achieved. These processes help drive the prioritization of features and functionality deployed. Processes and practices are examined to ensure maximum effectiveness in the organization's performance. Processes are reviewed regularly, looking for opportunities to make improvements. Undocumented processes are reviewed, prioritized, improved and documented.
Technology & Data
An implementation framework that describes processes, roles, responsibilities and interactions between processes is defined, communicated and understood by program team members. This framework leads to better cross functional team and organizational alignment. We will help you build a comprehensive data management plan defining how data is migrated, enriched, cleansed and maintained on an ongoing basis. An architecture, platform and integration strategy ensures a coherent and consistent approach to implementation of systems. This strategy will lay the groundwork for business agility and future projects, providing a higher ROI and decreasing the total cost of ownership over time.
Roadmap
A list of capabilities the business has asked for to achieve the desired business objectives will be gathered. This list will be prioritized and grouped into value drivers and mapped to your documented business measures. We will educate you on the product releases and product direction to consider in your roadmap development. This includes products we build together as well as 3rd party products we implement.
Adoption
If your organization has a strategy and vision, are you prepared to drive change? Stakeholders lead by example and drive the execution of change throughout the organization. Measures, incentive plans and compensation structures are aligned with the new business objectives. A comprehensive and resourced communication plan is put in place for all affected users. A training plan and quick reference guides will be developed for each user group.